Terms and customer

Standard Business Terms and customer information

I. Standard business terms
§ 1 Basic provisions 

(1) The following business terms are applicable to all the contracts, which you conclude with us as a supplier (Benjamin Schneider) via the

benschneider.biz website. Unless otherwise agreed upon, the inclusion, if necessary, of your own conditions is ruled out. 


(2) A ‚consumer‘ in the sense of the following regulations is every natural person who concludes a legal transaction which, to an
overwhelming extent, cannot be attributed to either his commercial or independent professional activities. The term ‚businessman‘ refers to
every natural person, legal person or legally responsible partnership that concludes a legal transaction in pursuance of his / its independent
professional or commercial activity.

§ 2 Conclusion of the contract

(1) The subject-matter of the contract is the selling of products.
(2) On placing the product in question on our website, we provide you with a binding offer to conclude a sales agreement subject to the
conditions specified in the item description. 


(3) The purchase agreement takes place via the online shopping cart system as follows:
The products intended for purchase are moved to the „shopping cart“. You can select the shopping cart using the appropriate buttons on
the navigation bar and make changes there at any time. 


After calling up the “Checkout” page and entering the required personal data and payment and shipping conditions, all order information is
then displayed again on the order summary page. 


If you used an instant payment system (eg PayPal / PayPal Express, Amazon-Payments, Sofort) to initiate payments, you will either be
guided to our online shop on the order summary page or forwarded to the web page of the instant payment provider. 


If you are forwarded to the instant payment system, choose and enter your details as appropriate. You will then be returned to the order
summary page in our online shop. 


Before the order is sent, you can re-check all the data, change it (which can also be done via the internet browser’s ‚back‘ function) or
cancel the purchase transaction.


By clicking the „Ordering with cost liability” button to submit the order, you declare acceptance of the order in a legally binding way by which
the purchase agreement takes place. 


(4) You are not bound by your inquiries regarding the creation of an offer that have been conveyed to us. We supply you with a textual and
binding offer (eg via e-mail), which you can accept within a period of 5 days. 


(5) The execution of the order and the sending of all the details necessitated by the conclusion of the contract take place via e-mail, in a
partially automated manner. Consequently, you have to ensure that the e-mail address that you have deposited with us is the correct one,
and that the receipt of the respective e-mails is guaranteed. In particular, you have to ensure that the respective e-mails are not blocked by
a SPAM filter. 


§ 3 Conclusion of the contract in the case of courses 


(1) The object of the contract is the delivery of courses. 


Our offers on the website are non-binding and are not a binding offer to conclude a contract. 


(2) The execution of the order and the sending of all the details necessitated by the conclusion of the contract take place via e-mail, in a
partially-automated manner. Consequently, you have to ensure that the e-mail address that you have deposited with us is the correct one,
and that the receipt of the respective e-mails is guaranteed.In particular, you have to ensure that the respective e-mails are not blocked by
a SPAM filter. 


§ 4 Service provision in the case of courses 


(1) The courses will be delivered in the form described in the respective offers on the agreed dates. 


(2) If the delivery of the course is dependent on the number of participants, the minimum number of participants will be evident in each case
from the offer. 


If the minimum number of participants is not reached, we will inform you in writing (eg by e-mail) at least seven days before the beginning
of the course that the booked course will not be taking place. In this case, any payments already made will be refunded immediately. 


(3)In the case of cancellation of a single event due to the non-availability of the course instructor at short notice due to illness or another
important reason, the payments already made will be refunded immediately. 


In the case of events consisting of several dates, if one of the dates is canceled at short notice because the course instructor is not
available due to illness or another important reason, a replacement date will be found for the canceled date. 


(4) In relation to the use of course rooms and objects, you must comply with the house rules displayed on the premises. You must adhere to
our instructions or the course instructor’s instructions. 


§ 5 Substitute participant


You can name a substitute participant at any time before the start of the course. There will be no charges for this change to the booking. 


§ 6 Right of retention, reservation of proprietary rights 


(1) You can only exercise a right of retention if the situation in question involves claims arising from the same contractual relationship. 


(2) The goods remain our property until the purchase price is paid in full. 


(3) If you are a businessman, the following conditions also apply: 


a) We retain ownership of the goods until all the claims arising from the ongoing business relationship have been settled in full. The goods
subject to retention of title may not be pledged or transferred by way of security before ownership of the said goods changes hands. 


b) You can re-sell the goods within the framework of an orderly transaction. In this regard, you hereby cede all the claims amounting to the
magnitude of the billing amount that accrue to you as a result of the re-selling operation to us, and we accept the cession. Furthermore, you
are authorized to collect the claim in question. However, insofar as you do not discharge your payment obligations in an orderly fashion, we
reserve the right to collect the claim ourselves. 


c) In a situation involving the combination and amalgamation of the goods subject to retention of title, we acquire co-ownership of the newlyformed item. This co-ownership corresponds to the ratio that exists between the invoice value of the goods subject to retention of title and
the other processed items at the time of processing. 


d) If you make a request of this nature, we shall be obligated to release the securities that are due to us, to the extent that the realisable
value of our securities exceeds the claim to be secured by more than 10%. We are responsible for selecting the securities to be released. 


§ 7 Warranty 


(1) The statutory warranty rights are applicable. 


(2) As a consumer, you are requested to promptly check the product for completeness, visible defects and transport damage as soon as it
is delivered, and promptly disclose your complaints to us and the shipping company in writing. Even if you do not comply with this request, it
shall have no effect on your legal warranty claims. 


(3) Insofar as you are a business, the following difference applies to the aforementioned warranty regulations: 


a)It is understood that the details provided by us and the product description provided by the manufacturer are the only things that
represent the properties and condition of the product in question. Other advertisements, blurbs and statements issued by the manufacturer
are not considered to be representative of the properties and condition of the said product. 


b) If the goods are found to be faulty, we shall reserve the right to repair the goods or deliver replacements. If the defect is not removed,
you can demand a reduction in the price or withdraw from the contract at your discretion. The defect removal is applicable after a failed
second attempt, unless the circumstances prove otherwise, in particular due to the nature of the object and / or defect or other conditions. In
case of repair, we must not bear the additional costs, which arise from the transfer of the item to a place other than the place of fulfillment,
as far as the transfer does not correspond to the intended use of the item. 


c) The warranty period amounts to a period of one year after delivery of the product. The reduction in time-limit does not apply:
– to damages culpably attributable to us arising from injury to life, limb or health and for other damages caused by wilful intent or gross
negligence;
– insofar as we have willfully concealed the defect or accepted a warranty for the quality of the goods;
– to goods which are used for a building in accordance with their normal use instructions and whose defects were caused by this;
– for statutory recourse claims, which you have against us in connection with warranty rights. 


§ 8 Choice of law 


(1) German law shall apply.This choice of law only applies to customers if it does not result in the revocation of the protection guaranteed
by the mandatory provisions of the law of the country in which the respective customer’s usual place of residence is located (benefit-of-thedoubt principle). 


(2) The provisions of the UN Convention on Contracts for the International Sale of Goods are explicitly inapplicable. 


II. Customer information 


1. Identity of the seller
Benjamin Schneider
Reinhartshoferstraße 41
86845 Großaitingen
Germany
Telephone: +49 160 112 644 1
E-Mail: [email protected] 


Alternative dispute resolution: 


The European Commission provides a platform for the out-of-court resolution of disputes (ODR platform), which can be viewed under
https: / /ec.europa.eu/odr. 


2. Information regarding the conclusion of the contract 


The technical steps associated with the conclusion of the contract, the contract conclusion itself and the correction options are executed in
according to the regulations „conclusion of the contract“ in our standard business terms (part I.).


3. Contractual language, saving the text of the contract 


3.1 Contract language shall be English. 


3.2 The complete text of the contract is not saved with us. Before the order is sent, via the online – shopping cart system the contract data
can be printed out or electronically saved using the browser’s print function. After the order is received by us, the order data, the legally mandated details related to distance selling contracts and the standard business terms are re-sent to you via e-mail. 


3.3 You will be sent all contractual information within the framework of a binding offer in written form, via E-mail for example, for quotation
requests outside of the online shopping basket system, which can be printed out or saved electronically in a secure manner. 


4. Codes of conduct


4.1 We are voluntarily subject to the Kaufersiegel quality criteria of trader association Management AG which can be viewed
at: https://www.haendlerbund.de/images/content/kaeufersiegel/kaeufersiegel-qualitatskonto.pdf and, in connection with that, the
Ecommerce Europe Trustmark Code of Conduct https://www.ecommercetrustmark.eu/the-code -of-conduct /.


4.2 We are voluntarily subject to the European Code of Conduct, which can be viewed at: http://www.euro-label.com/kodex/index.html. 


5. Main features of the product or service 


The key features of the goods and / or services can be found in the respective quote.
6. Prices and payment arrangements


6.1 The prices mentioned in the respective offers represent total prices, as do the shipping costs. They include all the price components,
including all the incidental taxes. 


6.2 The dispatch costs that are incurred are not included in the purchase price. They can be viewed by clicking the appropriate button on
our website or in the respective quote, are shown separately over the course of the order transaction and must additionally be borne by
you, insofar as free delivery is not confirmed. 


6.3 If delivery is made to countries outside of the European Union, we may incur unreasonable additional costs, such as duties, taxes or
money transfer fees (transfer or foreign exchange fees charged by the banks), which you must bear. 


6.4 You must also bear the costs arising from money transfers in cases in which the delivery is made to an EU Member State, but the
payment is initiated outside of the European Union. 


6.5 The payment methods that are available to you are shown by clicking the appropriate button on our website or are disclosed in the
respective quote.


6.6 Unless otherwise specified for the respective payment methods, the payment claims arising from the contract that has been concluded
become payable immediately. 


6.7 Unless otherwise agreed, when booking courses payment must be made no later than on the course date before the start of the course;
there is otherwise no entitlement to participation. 


7. Delivery conditions


7.1 The delivery conditions, delivery date and existing supply restrictions, if applicable, can be found by clicking the appropriate button on
our website or in the respective quote. 


7.2 If you are a consumer, the following is statutorily regulated: The risk of the sold item accidentally being destroyed or degraded during
shipping only passes over to you when the item in question is delivered, regardless of whether or not the shipping operation is insured. This
condition does not apply if you have independently commissioned a transport company that has not been specified by us or a person who
has otherwise been appointed to execute the shipping operation.
If you are a businessman, the delivery and shipping operations take place at your own risk. 


8. Statutory warranty right 


Liability for defects is governed by the “Warranty” provisions in our General Terms and Conditions of Business (Part I). 

These SBTs and customer details were created by the lawyers specializing in IT law who work for the Handelbund, and are constantly
checked for legal conformity. Dealer Association Management AG guarantees the legal security of the texts and assumes liability in case warnings
are issued. More detailed information can be found on the following website: https://www.haendlerbund.de/agb-service. 

last update: 23.10.2019